Recent content by Wolfman

THAT actually makes sense. There is no reason to wear that jacket when a safety vest would suffice.

I've had guests tell me "Oh I didn't order an umbrella..."

Hey, So my store requires the Drive Up TM to wear the Drive Up Jacket and take the umbrella out with us EVERY time we have a Drive Up. Is this normal? We are reaching temperatures of 95+ on a daily basis and that jacket is awful to wear when going out there. Who do I talk to about potentially...

Yeah the part that bothers me is that all of the LODs have different expectations of the GSAs/GSTLs and I feel like sometimes they just walk by and in a snapshot make a huge judgement on my ability. But everyday I do my best and as long as my team doesn't feel like I let them down then I'll be...

Yeah I sometimes get very frustrated and dream of going back to just being Service Desk. I work more GSTL shifts than one of our actual GSTLs. In a week I do more of her job than her and she still gets paid more than me. But I like being a GSA I enjoy the leadership aspect of it. I just can't...

TTOG thank you for stealing one of our 3 electric cars. Hope you got to wherever you needed to go.

Hey, So I hired in around March, my ETL really liked my previous experience and promoted me from Cart Attendant to GSA all before I was off of probation. The training for Guest Services and Cashier was pretty rushed because they really needed a new GSA and I've figured out most of it. I still...