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  1. G

    Starbucks Team Leaders

    Has anyone gotten this new pastry cart that we were suppose to get over a year ago?
  2. G

    Starbucks Team Leaders

    I meant to say we used the mocha/white mocha pump and switched out the butterscotch gauging cuff and knob for the LTO.
  3. G

    Starbucks Team Leaders

    We’ve always used the white mocha/mocha pump
  4. G

    Can a tl be fired

    T thank you for your response!
  5. G

    Can a tl be fired

    So if the tl did see someone acting drunk and smelling like alcohol and didn’t tell hr...would that be something the team lead can get fired for? Since they witness it and hr later found out the team lead knew about team member being drunk?
  6. G

    Can a tl be fired

    Can a lead for fired for not reporting a team member that might be high on drugs or drunk?
  7. G

    Starbucks Team Leaders

    We have several times. Our dm made it a point to go to all stores.
  8. G

    Starbucks Team Leaders

    Do any of you guys get consistent over 50% on customer connection score? I think it’s impossible but my dm seems to think it’s easy to be above that
  9. G

    Starbucks Team Leaders

    We had so much product sent to us that after The set we still had a whole pallet of products! This yea they made sure to send us plenty!!
  10. G

    Starbucks Team Leaders

    Well I think they mentioned they will try to remove it from when ringing out refills or redeeming free drinks at least.
  11. G

    Starbucks Team Leaders

    I submitted a mysupport and they wrote back that they are working on removing it and it should be updated (or at least have a override option for us at the register instead of the guest having to do it)within a month or so
  12. G

    Starbucks Team Leaders

    And a lot of glitter cups!
  13. G

    Starbucks Team Leaders

  14. G

    Starbucks Team Leaders

    Yea we were sold out in 20 mins too! We had like 20 people in line by 730am
  15. G

    Starbucks Team Leaders

    Yeah I seen one wb & sirens eye it’s official launch day is 9/24 but I think we are always allowed to launch the night or afternoon before..we have had so many people calling and asking for them That we are not setting until that morning 9/24 so that we have some for the guest right when we open!
  16. G

    Starbucks Team Leaders

    We didn’t even have 1 cup left for the summer sale...we always sale out of everything before they go on sale even during Christmas time..
  17. G

    Who recently quit at your store?

    My store is over by 3 TLs!
  18. G

    Starbucks Team Leaders

    The only thing I seen were Halloween hot cups (a set of like 5or 6)but they don’t change colors.
  19. G

    Starbucks Team Leaders

    I only got 6 too but I saw we could order so I got like 20more!
  20. G

    Starbucks Team Leaders

    Thank you guys for all your replies!
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