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from the handbook: "Team Members who are 16 years of age or older, if properly trained and certified, may operate cart movers and load cardboard into the balers (but may not unload or operate them)"

they want the guests to hear it and ask about it so that team members can pitch the service not that anyone does or ever would do that

jokes on you it's for gay sex

assisting with drive up and opu is literally in the GM expert job description

sometimes i zone shelves when i’m at other retailers. definitely get some weird looks

keep ordering what you want and fuck the haters 😎

i dont get why any SETL cares about pick on time or inf those are gm metrics lmao miss me with that

whisper the words "reasonable accommodation" and "americans with disabilities act" into your HR's ear and watch them run in the other direction, leaving your water bottle with you

tf are they gonna do, fly from India to my store? lmao

i've never seen a store where SE gets more payroll than GM, Inbound, and Fulfillment combined anyway....

my post was from last year’s event!

you know what “tasking” in a target sense means, don’t be petty. i don’t know how your payroll looks, but my front end is understaffed because GM keeps overspending on payroll (which is a common theme chain wide...) but even if we were getting all the payroll we should, having the service desk...

but the service and engagement team shouldn’t be tasking

why's the service desk hanging softlines? sounds like a specialty sales task to me...

it prints the phone number on the check

i literally call check authorization and hand the phone to the guest so they can be explained exactly why their check is being declined. works very well!

hey that was me >:(

we have a communication binder we have our service desk team put vital information into, mostly eliminating the need for a handoff that takes more than a minute or two. the binder also helps things from falling between the cracks.

there isn’t a physical way to pull the speed report anymore. they still show up in pos from time to time but they aren’t tracked.

i strongly believe in making it right for nice guests too