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We had a Karen come in one minute before closing. When our manager let her know we were closing in a minute she (rather rudely) told him she's doing a price match. Ya'll should know where we're going with this. She comes up to me first (I'm watching SCO and closing registers at the time)...

Our store has always had a team member run back to TSC to make the overhead announcement, and I just heard that there was a way to do so over the zebra, but we could not figure it out. Does anyone know if this is actually possible, and how to do so?

At our store our trainers (especially SA) are given #s. Honestly, most of our SAs are hired as guest service, if our leads think they're a good fit. They get one day of cashier training, then like... three or four days with a SA trainer.

At our store if a TM forgets their name tag they wear the new team member one instead

TtoG: You know it's essential shopping only right? I overheard you ladies talking, that new swimsuit isn't essential if you have others at home. No, you can't try it on. No, you can't return or exchange it. No, you can't exchange it, I just said that. Yes, I know it may not fit, but here's...

To that one guest who said Target's made a stupid move by disallowing returns for the moment which will discourage people from buying things: You know that's the whole point, don't you? ESSENTIAL SHOPPING ONLY, what part of that do you not understand?

Had a Chad come up to Guest Service to purchase some hand sanitizer (we've been keeping it up at Guest Service and enforcing the one per household rule) and he wanted two bottles, I told him only one, it's one per household. He then tells me he'll purchase his one hand sanitizer, leave the...

Don't forget about the guest returning a TV 2 minutes before the store closes and it's not the right serial number...

Prescription glasses are not taxed, but reading glasses are here. But yes, most medical supplies are not taxed here.

To that one guest: Yes, that item is taxed. No, I can't remove it for you because you think it shouldn't be taxed. I'm sorry Walmart has it tax-free but I physically cannot take the tax off your item. Alright, good luck finding them at Walmart and have a great day sir! You bet I said it with...

Happens all the time at our store that the two minutes are passed and they're still not in the parking lot. There's two lights outside our store and can take quite a while to come in. I'm out there sitting on that pillar between the four spots waiting for them just watching my timer tick up.

Speaking of Kohls, anyone else having guests bringing things they purchased on Amazon and trying to return it to Target? We had one today and it threw me for such a loop because we're not Kohls and we don't accept Amazon returns and sorry ma'am but you'll have to go to Kohls down the street to...

I live for guest interactions like this too! We had a TV for an OPU that disappeared a few weeks back, a few days after Thanksgiving and the item was no longer on the floor. Guest got a same size-different brand tv (higher price) for the same price of the one she paid for, and I gave her a...

I get this, but at our store all those items that need defected out or repackaged come up to GS for us to do. Ripped open packages of underwear/shirts/socks, loose underwear/socks/shirts out of its package, clothes with coffee/deodorant/mysterious stains, missing shoes, clothes with missing...

To that one (seasonal) Team Member: My salvage bin is not for you to throw all your processed salvaged out clothing into. That bin was empty and my salvaged box all boxed up and ready to go back, and you filled it to overflowing. I had to get another box just for that. Take it back to...

People are the worst

Last year was 6 PM to 1 AM I believe

I'm getting real tired of this no-beep-honking bull

I always thought RTV didn't have a DPCI, only a TCIN. The items that are coming up "Return to Reverse Logistics" for me have a DPCI

Has any other service advocates run into the issue of a RLDA5051 error when trying to defect out certain DPCIs? I've CSCed the issue and they haven't had a fix for the error.