Search results

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    Service & Engagement Drive Up Time

    What are the chances corporate is going to adjust the Drive Up time?* Who came up with 2 minutes and why? We used to do pretty well being under 2 minutes but now we are getting giant orders, the number of orders has increased, and we have the same number of people to prep orders and run them out...
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    What has Target taught you?

    So I was thinking about this the other day. What have I learned or have become better at since working at Target? This is different from my other job but I’ve definitely been able to take skills I’ve learned from Target to that job. One small example is when I first started at Target I wasn’t...
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    Service & Engagement Cleaning

    Since getting the email from on high about cleaning the front end every 30 minutes, my store has struggled to do this. Like every other store, it’s been super busy with every register open and calling for back up from the floor. How are other stores handling this? Do you have a guest advocate...
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    Recycling gift cards

    Hello! I am thinking of suggesting to my store management that we start recycling used gift cards. We just throw them away and it’s such a waste. We use paper bags but throw away so much plastic. Do any Targets recycle their gift cards? Thanks!
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    Service & Engagement New Self Checkout

    I’m sorry if this has already been asked. I tried to search for the answer. With the new SCO, is there a way to enter the dcpi? I was covering someone’s break and it was really busy so I just did “no barcode” on a clearance item that didn’t have a tag and entered the price. If the guest tries to...
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    TL Position Always Full Time?

    Are TL positions always full time? Has anyone been hired as a part time TL? Thanks!
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    Thank you!

    I just wanted to say thank you to everyone. I’ve learned a lot since joining and it’s only going to make me a better team member which is what I’m trying to do. I really appreciate the insight and stories and the jokes. 😊 I’ve used a lot of the advice and knowledge from here at my store to...
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    Open Video Game Exchange

    Hello! Is the policy for open video games that the guest can exchange the game for the same title and the same platform? I had a guest upset that she couldn’t return the game and get her money back. Thanks!
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    I'm Lost! Not a TL but...

    Hello! I am a guest advocate and have been here for just over a year. I was mainly at guest service but my TL has started having me be a checkout advocate on the checklanes. I close 99% of the time I work and my TL will have me watch the front after they leave. I have to make sure the team is...
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    Service & Engagement Defectives

    Hello! I’m new to tbr but I’ve been working at Target for +1 year. I’m a Guest Advocate, mostly at Guest Services but sometimes the checklanes. I have 2 questions. 1. We have pretty limited space and especially when there are long lines we end up just putting items either on the short wall...