Just the opposite in my store. I have always pushed shoes and after modernization own shoes. My problem is too much product. I wish my floor pad was bigger. I lost space after the remodel. I am a $50,000,000 store.
I don't know what they call it now but it use to be a "seek to understand" conversation. I would bet half the store tms don't know how or which size spider wrap to use. Unload tms have a group huddle every morning. Have ap come in and show them how to do it and where to get them.