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My store was a huge mess this last year. A lot of turnover with TLs and ETLs. Our STL has been preaching on us not giving bad scores unless we didn't bring any issues to them first out of "fairness". Also basically threatened that if we get bad scores then we'll be a focus score and that it'll...

One of my former ETLs who is now an STL in training started out as a cart attendant.