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My store is exactly the same, except that earlier this year we had 3 TPS. Now we only have 2.

I did the same thing recently (on the phone, purse on my shoulder, sunglasses on my head, car keys in my hand) and the guest threatened me with physical violence when I told her I was off the clock..

At my store you can price match anywhere, all cashiers know the policy and if they are unsure they call GSTL or refer them to Guest Service.

Is anyone else's store getting another set of self checkout machines? My store is a super with two entrances ("blue side" and "green side") and we are getting another set of self checkouts on the blue side of the store where electronics and guest services is. We have had self checkout since July...

There's a lot to learn at the service desk, it can be a bit overwhelming but once you get a routine down you will probably like it. I started out as a cashier and I much prefer working at the service desk. Take a few shifts if you can and give yourself time to see if you want to work over there...

I really question some of the things people order for store pickup. I had an order recently for a single bottle of vegetable oil. That's it. Then another one for one bottle of dishwasher detergent. 10 packages of ramen noodles and a bottle of maple syrup around Christmas time last year.

The equipment room is locked on and off at my store, I think leadership gets annoyed because if anyone needs anything they have to wait around to get the door opened. I wouldn't want to leave my ID just to get a walkie or PDA.

I used to spend entire 8 hour shifts at SCO back when I was a cashier. I kept myself busy by making sure everything was cleaned, speed weaving, helping guests use SCO, zone surrounding candy and checklane end caps. The cart well is also nearby so I would fix up the carts too. I also tried to...

At my store we are open Sun-Fri 8 am to 11 pm and Saturdays we close at midnight. I can't imagine us staying open any later..

What exactly are they supposed to do? Once the seasonal candy isn't on the sales floor anymore, it has to go sonewhere, and the system decides that. I don't know if other stores are different but usually our seasonal candy gets salvaged and donated after the holiday, not trashed. The only stuff...

@Joel I've never done it myself but according to Target's online price match policy you can call Target.com's support number and they can manually adjust the price for you as long as the price match adheres to policy. Source: SubCategory Article

You actually can price match Target.com but you have to call Target.com to do so.

I was scheduled 40 hours last week and I've consistently been getting no less than 32 since November. We're short on people to work service desk shifts, especially opening, so I've been working 8 hour opening shifts 4-5 days a week lately. If I'm close to hitting overtime they just tell me to...

The closing GSA walked out half an hour before the store closed after arguing with the LOD. I'm not sure what exactly happened but I wasn't sad to see him go. He was very obnoxious and kind of creepy. He still comes in to shop occasionally.

I hate when a guest goes shopping before bringing their return up to the service desk just so they can have an excuse to checkout with me instead of at the front lanes. I rang up two $200 purchases (both transactions included tons of Dollar Spot Bullseye's Playground junk) back to back today...

Every time I've tried to reprint a receipt it required a supervisor to approve it.

I wish this was the case at my store!!

I've had quite a few guests come up lately and ask to sign up. It's pretty awesome getting low effort REDcards. The only time Guest Service TMs are bugged about REDcards is if we are really, really struggling with them that week. My store has been doing a lot of REDcard games lately which seems...

I relate to this so much, which is why I pushed my leadership to switch me over to Guest Service. I don't know about other stores, but GSTMs aren't pressured to get redcards as much. I enjoy my job a lot more and working the service desk allows me to get to know more of my fellow team members...

At my store that's the Service Desk closer's responsibility.