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Hardlinesmaster, I'm not sure what exactly you mean with the retraining but the other steps have been followed and resulted in a service technician running tests on the cooler and saying it is fine. "The moisture accumulation is normal because we are near the front of the store and the hot air...

At my store we have been having trouble with moisture accumulating on the ceiling of the reach-in coolers. We have delt with this by "squeegeeing" the moisture into a bucket and dumping it into a sink so it stops dripping all over the product below. There is so much dripping that, if left...