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I have a couple of questions about "best practice" because at my store I've heard conflicting information about what is best practice for something. 1) How do you know what is "best practice"? Is there a way for me to find out what is considered best practice for something? 2) Does best...

A TM at my store really wants to become a TL. He said he has the support of the STL, and 2 out of 4 ETLs. He said the problem is that his TL doesn’t want him to get developed - so the TL is stopping him from getting developed. Is that even possible? Can a TL get in the way of the STL and ETLs...