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    Pricing and Presentation We Need Shelves

    Our GM and Style teams are fighting over all white fixtures. I’m hoping for a batter royale soon.
  2. G

    Auto denial of vacation

    TLs can’t approve vacation in MyTime. Only ETLs.
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    To that one Team Member - II

    Don’t pick your nose on the floor. Idiot. I don’t want to hear guest complaints about you digging for gold.
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    To That One Guest - II

    Sorry, guest. But your receipt from 2019 isn’t going to help you return your item. ITS FROM 2019!!
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    Service & Engagement Can I speak to a manager?: A front end thread

    I hate that only one of us can get into an order to stage it. Our coolers and regular area are in two different areas of the store. We usually divide and conquer the orders.
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    Meal violations? Am I non-rehireable?

    That sucks. I ended up not giving a meal CCA out because this ETL kept telling my team member to take the next guest. HR said (and I agreed) that ETL wouldn’t let the team member clock out. It’s not their fault.
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    Being constantly scheduled as a cart cleaner.

    You should be interacting with guests. Our cart cleaners are super outgoing. They talk to almost every guest coming in and leaving. Not just a hi either. Our two main cleaners know the regulars by name and always are chatting away with guests. Honestly, it’s a great job for the team members...
  8. G

    TL/PG45 Base Pay Increase

    Our VM got it.
  9. G

    How's Q4

    Half the seasonals suck. Floor is pretty full. Backroom isn’t the shitstorm it was last year.
  10. G

    Hotline or through HR? Filing complaint against an ETL

    Because straight white men can’t be discriminated against in the workplace?
  11. G

    So a guest asked me today...

    If you’re giving incorrect info or you say “I don’t know”, I step in.
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    Rejected at first hiring event, try again in Nov?

    Sounds like he bombed the interview. This past weekend I had someone tell me their former manager was a bitch ass punk that fired them because they were two minutes late. They were doing GREAT in the interview until this comment. And everything they said up until that point flew out the...
  13. G

    Active Shooter Training

    Im tossing those suckers as I’m running. My phone is always on silent. So good there.
  14. G

    Archived Fall TL Modernization thank you bonus

    Truth over here. 😂
  15. G

    To That One Guest - II

    TTOG: You’re an asshole.
  16. G

    Archived Equipment sign out

    There’s more leaving a device on a shelf or in a Waco in our store than accidentally taking it home.
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    Archived Breaks

    Why do you let them go on break at the same time? CL, I’m going on my 15 Enjoy TM1! CL, I’m going on my 15 Enjoy TM2! CL, I’m going on my 15 TM3, please wait until TM 1 comes back CL, copy that!
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    To That One Guest - II

    TTOG: Yes, please call corporate on me. I haven’t had someone call on me in a long time and it will be good to let them know I’m still around. I’m still not going to refund you without some sort of proof of purchase or an ID.
  19. G

    Guest say the darndest (dumbest) things

    The sign says you close at 10. Do you really close at 10? Yes, we do. So in about an hour. Are you sure? Yes. Are you SURE? Yes, I am sure we close at 10. I’m going to go ask her (points to another TM) because you don’t seem sure.
  20. G

    Archived Work only morning shift

    At my store, you’re either approved for it and you get shit hours or you aren’t approved and you quit.
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