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  1. CashCat

    To That One Guest - II

    Not only that, I've found that AP likes to document when a guest tries to get something for $130 off. Gives them something to do, I guess.
  2. CashCat

    Service & Engagement No Receipt Return Price Chop... Do You Adjust?

    On this note: if you get a nice one who just wants an even exchange, have them try looking up the receipt on their card first - even if it's not there, you can still process it as an exchange on their ID instead of store credit as long as you don't back out after looking up the receipt. Just...
  3. CashCat

    To That One Guest - II

    We still have ours, although 3/4 of them are broken, and we pretty much ignore them because of the false positives.
  4. CashCat

    Archived Age-Restricted ID check - alcohol, cold medicine

    It's likely a combination of quirks with the state liquor laws, and the difficulties in validating the piece of paper, versus just the card. As an aside, I've noticed that a lot of TMs will just accept expired IDs at my location because the barcodes still scan as if they were valid, so you may...
  5. CashCat

    Archived Age-Restricted ID check - alcohol, cold medicine

    ASANTS, but our managers have told us we cannot accept them even with papers, it has to be a valid photo ID with no exceptions.
  6. CashCat

    To that one Team Member - II

    Ttoetl who changed a bunch of people's shifts literally the day before they were supposed to come in: thanks for not telling ANYONE. I was always led to believe you were supposed to contact people if you changed their shift w/out at least 48 hours notice.
  7. CashCat

    Archived Age-Restricted ID check - alcohol, cold medicine

    It's even better worse than that. The entire brand is coded as fireworks. Including the packs of party hats they also make.
  8. CashCat

    To that one Team Member - II

    TTOGSTL: if you tell me not to turn my light on for change requests, and that you'll the the mydevice for them... Check the damn mydevice. I can hear the damn alerts, you should be able to find the time somewhere in a half hour to get pennies before the register runs out.
  9. CashCat

    Archived TM discount for "friends and family"?

    I vaguely remember from training that if a TM has dependants they can get special cards for it.
  10. CashCat

    To That One Guest - II

    TTOG: if you want something five bucks cheaper than you saw it for, just wait for me to scan it and lie to me about the shelf sticker. Don't tell me up front that the price was really unclear, and then claim it was definitely $5 lower after I scan it. You'll just waste your time waiting for...
  11. CashCat

    To that one Team Member - II

    TTOGSTL: I get it. We were super busy today. But would it kill you to wait until I'm actually AT the checklane before sending guests over? It's inconvenient to both me and the guest, as they're left wondering if they're even at the right checklane.
  12. CashCat

    The Things Guests Do/Pet Peeves Thread

    TTOG: thanks for complaining to my GSA because I didn't fold the clothes you clumped together on the belt, when you had upwards of twenty articles of clothing. Thankfully, the GSA knew better than to take your claim that I was "rude" at face value.
  13. CashCat

    The Things Guests Do/Pet Peeves Thread

    They do that when it asks them about bags at my store. I almost suspect they're hesitant about actually deciding on a number, or something.
  14. CashCat

    To that one guest

    To that one elderly guest: I don't care what "the lady" told you. I'm working self checkout, and there's barely any lines on the regular checklanes. I am NOT hopping on a register for your lazy ass. You legitimately stood around whining about it for longer than it took the regular...
  15. CashCat

    The Things Guests Do/Pet Peeves Thread

    Why do you keep gravitating to the one self checkout register that ISN'T working? There's two that ARE, and nobody is on them.
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