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    MEGATHREAD New POS (post-cutover)

    I saw the prepaid thing the other day. My guess is it’s probably how the api is built & how Apple sets up Apple Pay. Since it’s a different card number it’s probably acting as a prepaid card but I was so confused when I saw it.
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    MEGATHREAD New POS (post-cutover)

    Noticed today they updated the receipt viewer. At least accessing it on the new my devices it’s basically one page and also has an option for online receipts so it may be coming to the pos very soon.
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    MEGATHREAD New POS (post-cutover)

    I literally saw that yesterday and I just happen to be helping a mobile team member but I thought it was already there for electronics. Nice to know I wasn’t completely crazy.
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    MEGATHREAD New POS (post-cutover)

    The multi receipt returns are now available!
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    MEGATHREAD New POS (post-cutover)

    Too bad that doesn’t give the option still…
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    MEGATHREAD New POS (post-cutover)

    Yeah me neither wtf is this haha
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    MEGATHREAD New POS (post-cutover)

    Yesterday I wasn’t able to return alcohol because I’m only 20 so the register stopped me when hitting refund and forced a team member that’s over 21 to return. Didn’t know this. I knew that the flex and drive up was suppose to do something similar but never did and I can still do those and cash out.
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    MEGATHREAD New POS (post-cutover)

    Yeah we have multiple times. Our stores getting remodeled so idk if that affects it but it’s been doing this since probably September…
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    MEGATHREAD New POS (post-cutover)

    One thing that happened the other day. Something happened at the SCO like it wasn’t scanning, so I suspended the transaction and reloading the app. Our receipt paper for the one SCO is super faded so the barcode doesn’t work. Tried typing in the Receipt number into SCO produce section and it...
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    MEGATHREAD New POS (post-cutover)

    Oh yay guess what?! The gift registry on the target app has a return barcode that doesn’t work with the new pos currently!
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    MEGATHREAD New POS (post-cutover)

    I’ll take it. At least ‘someone’ is able to do it.
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    MEGATHREAD New POS (post-cutover)

    Has anyone done a forced exchange yet? I forgot to post when I did but the guest wanted to do an air mattress exchange and the system gives a prompt saying that the item must be resold to the guest so after the return I think it does open the checkout by itself but I cannot remember. Also I was...
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    MEGATHREAD New POS (post-cutover)

    Actually on the old pos you could post void to a debit card purchase you just had to type in the receipt number. I remember doing it one time for ap and tbh I don’t even know if it worked but it went through and ap said I did as much as I can so it was whatever
  14. A

    MEGATHREAD New POS

    Also speaking of SCO; I’ve always wondered why they didn’t update them because the pin for the team members are based on the classic pos and now it seems like all stores only have one classic in the entire store. Idky they wouldn’t just update it to the new one where 99% of the registers have...
  15. A

    MEGATHREAD New POS

    is there any eta on the payment of account or exchange features? Does anyone know?
  16. A

    MEGATHREAD New POS

    Wym? If you mean printing one after the transaction you can just hit reprint receipt in the menu but idk if that’s what you mean or not.
  17. A

    MEGATHREAD New POS

    It was a pickup from the day before and I remember because I did that too.
  18. A

    MEGATHREAD New POS

    Speaking of phone returns….this happened today. Can anyone please explain this cause no one even hardline 4 etl had no idea what’s happening. I tried to cut out all the information about the store as much as possible and Rec num. I did return on classic POS. Scanned receipt from guests phone...
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    MEGATHREAD New POS

    Yeah for some reason the electronics registers are mad fast. I was closing the lanes and logging into them was like almost instant. If all the registers were like that then no one would have a problem logging in or switching apps. Weird only electronics has it hmm
  20. A

    MEGATHREAD New POS

    Just talked with my etl last night and they said that they couldn’t do it…idk if they’re just lazy or don’t know how or what but that was the end of that conversation…and btw the classic register was crashed again…
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