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Worksheet....? I didn’t do a worksheet… And I totally agree with getting rid of a poor performer, especially one that has given up and is toxic, but… It seems like with Target you need to have a dozen documented conversations before you can even consider letting someone go. Is that accurate? No...

Also I am still really nervous about being certified by the Starbucks DM tomorrow as I don’t even know what to expect or what kind of things he expects me to know… I’m guessing I need to know all of Starbucks policies and procedures? I’m guessing I need to know how to make any drink and recite...

By the way I’m not trying to sound like I don’t appreciate the feedback. I’m really just trying to paint a pretty clear picture of what is going on to see if anybody in a similar situation is out there and has figured out how to make it all work. I’m sure there is a way, I just feel really...

I have a peer in a neighboring store, the one who trained me actually, that seems a lot less stressed. That store also gets at least 30 more hours dedicated to (I don’t even know the correct terminology; Market? Consumables? Grocery?). It seems like with the additional hours he is able to be far...

like I said we are a GM “low volume” store. Sales around 60k per day currently. I have myself and 3 other “DBO’s” (which is I guess what they call every TM now) in grocery. One good, one new, and one who is toxic and takes 3 hours to push a U-Boat (he loafs). I have a team of 7 in SB, I make the...

I was hired as the food and beverage team lead of my GM store about four months ago. I got one week of training in Starbucks and one week of training in Consumables where basically all I learned was how to make drinks and push truck. After about a month at my store we started the 1 for 1’s. I...