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Thank you for your advice! We have discussed scheduling issues in the past, as far as out-of-availability shifts and such, but the "no shift swapping" rule is new so I guess we'll need to discuss that issue too. I do know that the team lead technician and the pharmacy manager do not like a few...

My pharmacy manager has recently made the rule that pharmacy team members cannot swap shifts any longer. One of our techs is scheduled outside of his availability (during one of his classes) and I wanted to help him out and work for him, but now that can't happen. There was also an instance last...