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I always thought the cut off time was 8 or 8:30, but I think it changes too during Q4 when we extend holiday hours. Do we know what the actual items plus the extended times are?

I FEEL that. I usually do about 300+ on a good day but we do have a bigger store & also our GM/ breakout team never breaks out freight in a timely manner. They’ll leave it there for a week or over, leave stuff Unlocated, not tie items to an POG. so it takes forever to look through repacks trying...

That’s actually really smart. Thanks for the input. I’ve definitely seen a lot of TMs productivity be at 60-75 when the lead is there and then at the end or night drops to 40 or so. Or their productivity stays the same bc they stop picking all together. If I may ask, how many units does your...

Thank you for your advice!! I will most definitely take this and use these tips !

Thanks for the advice! Next time I work, I will communicate with my closing TL more when it is happening. I had let my closing TL know what happened at the end of the night & they said they’d communicate with my TL

Yeah, the interesting thing is that they have us bring pace setters because they’re training us for TL positions that will be opening up soon. So that’s why it’s a gray area. Of like our TL expects us to lead and resolve conflict not just do what a “pace setter” is supposed to ge

The TL has tried to address the issues but then it always gets back lash on the pacesetter because they title them as tattle tales or stupid childish stuff like that, while other works just gang up on the workers who are actually trying to work. The talks never do anything with the TMS. So I’m...

All our pace setters do lead by example however, the moment our TL leaves our entire team slacks off and distracts each other and just sits in the back and talks while either one good worker and one pace setter just does all the work. With not being a TL, we can’t do anything so it’s very...

Yes, most definitely the entire time however, my team was making me close by myself because they said “oh you’re the pace setter so it’s your job now to do everything”. I was picking, I was packing, I was refilling stations, I was throwing trash when we had some down time between orders, I would...

Tell me your advice on how to approach a situation where you need to keep your team on track & work together. Without having to make them completely feel like you’re bossing them around. As one of the new pacesetters at my store, we are having issues regarding some team members not following...