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On that AC issue it seem like it would be easy to fix.... they are not, and when your ac goes out there are also a lot of others out too. This same problem happened to our store too. Turns out the reason they dont just replace the AC unit if its really expensive to fix is because you need a...

Tell your team that the one at the end of the month with the highest conversion percentage gets to throw a pie in your face! that will get them going.... PS. If you can get the STL to take a pie all the better. I know a few of the people on my team would love to shove a pie in our STL's face.

Soooooooooo...... The HR stance on this is that a TM CANNOT loose their job because they are not doing well on metrics. This has been an HR issue the world over! The deal is you can do PDD which is Talks and such but it is unethical to be fired because you are trying to get red cards and can't...

Also take into account that Spot just invested millions of dollars expanding into canada. This means that all profits made go to paying of that investment> thus pushing for a form of payment that saves the company fees and brings in more money for guest loyalty. Thus the big push. They know that...

Ohhh and I working as GSA in an ultra low volume store so i cleaned restrooms 9 times a day and got carts almost every day as well as cash office every morning i worked as GSA. Just saying front end is a good place to be noticed but also gets some of the worst jobs and people

Well GSTL and GSA are very demanding positions. Be ready to make guests Happy or tell guests who are trying to take advantage of the system the policies. Its definitely a Team leading experience. I spent most of my 8 moths as GSA telling cashiers not to lean, and to find something to do. its...

If you have had consistent attendance in the past most likely you just need to have a "its been a tough week" talk with you Leaders. We are all human and they will understand. The previous poster is right. When it comes to attendance issues leaders look for consistent cycles over a long period...

Also consider GSTL, if you don't like dealing with guests constantly it might not be a good idea but a front end that perform admirably will directly correlate with the leaders there and will show the team what you are doing.

It is great that they have already begun to put you in those roles. They obviously see potential and want to use it. While i agree that immediate skepticism is a bad mindset in the position you are in, be cautious. You don't want to be stuck doing TL roles (essentially performing above you...

ambition and drive to excel and climb the ladder is something that all good companies look for. Go for it! if you don't get it, think of it as training. never be afraid to take the next step

Yeah go for it. The length of time you have been with target shouldn't matter. It was two months before i made GSA and 8 more before i made HRTL. Just tell your aligned exec that while you know there are no open positions yet you would like to interview for TL. One you are on the bench all you...

Agreed MXRbook, I was a GSA for about a year and that sounds about right

I think its the new structure of the general merchandise stores. I just made HRTL in my store and its just going to be The EhrTL and myself. I am a bit worried about the core roles as well

My take on this is a little different, I was a GSA for a year and I say you are doing a great job. It was pretty much the same for our store and me. Going to the floor before I made GSA was the next step. There is no Reason the best people you train cant someday take your spot. When it opens...

They have a hot line for that, in your next huddle mention as a reminder and second thought the emergency and company hotlines... hopefully that will help your team express their thoughts.

I am on the bench now and am waiting to be slotted into a position.... From what I hear it is worth it to go through the interviews I am told it pays off in short time

I carry a LPDA at the front and the update that just went through names the person logged in who skipped the prompt.

UMMMMM...... Are you a cashier? Do you work at the service desk?Are you a GSA or GSTL? Do you work full 8 hour shift at the front. I understand it is part of the core roles but Red cards account for a large part of the increase in sales so when your talking flex hours, their red cards help pay...

I Got 5 in one shift before. it was easily my best day

I understand that the redcard has become popular and that we see it alot at the front end but ask you STL what the metric is for percintage of redcard sales. I thought the same thing and turns out the percentage of redcard sales at our store is only 10% GSA