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Couldn't agree more here. While I am a (somewhat) gifted sales person, I'm not at the best store in the best city. I just do what I can. It all comes down to guest service. Just as Sigma pointed out, it's about the guests needs. But, while that is true, their happiness is paramount. Electronics...

I am a bit astonished at this. I have 600-1000% transactions quite regularly. If you have a printer, and it's for an office environment, the guest may purchase two of every ink ( individually packaged, not combo packs ) in order to save trips down the line. That can easily get a base of 800%...