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Does any stores use Food Ave and Starbucks team members to help when it gets busy (Sending guests over to them or pull one team member if there is 2 there at any given time)? Is this best practice as my store seems to have started to do this lately

Hi All, I just wanted to ask if anyone knew if most TPS positions are full time positions? I know they are supposed to be promised full time but some people were saying that they cut hours so much that it drops their full time status. Thanks for any info!