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Go to the guest service desk, or ask a team member at TSC. On my first day of cashier training, I told a Guest Service team member it was my first day of training. That person will find the GSA/GSTL (cashier manager) for you to get your training started.

First off, your team leads should know EXACTLY what your duties will be in shoes. They are who you turn to; make sure you ask them these questions that you are asking us. I hope they are going to actively communicate to you what will be required as the shoes brand team member, because if not...