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It's not in the public coupon policy on Target's website, but I could have SWORN in the version that's on workbench it says that overages are just applied to the rest of the purchase. I may be totally wrong and remembering that incorrectly. I'll have to look that up again when I have a spare...

there, not their...oops.

It seems like turnover their would be astronomical -- and that's a red flag that the company watches. I just can't even imagine my DTL tolerating that. I can't imagine them hiring any ETLs that were that unprofessional. There are things about certain ETLs that get my goat, so to speak, but at...

The Performance Documentation form I've used actually says not to allow the TM to see or sign it. It's a formal coaching that goes in their file. Only correction actions have to be signed.

Is the OP for real?! I can't imagine any ETL -- at least in my store -- acting, thinking, speaking the way all of the people in this scenario are purported to have acted. No ETL would let a TM stand outside for 30 minutes, no one would ever get coached for not saying 'hello' to an ETL (maybe...

I have access. :) so now what do I do?

Unfortunately it is. Mentioned in the core roles and everything. If you need to reference your core roles, just ask you HRTM. In reality, though, best practice is to only ask when prompted so as not to violate fair lending laws unintentionally. We've been instructed by our DTL to ask every...

How do you do a POS look-up and find the event #? I've never done that.

Thanks for the tip! Yeah, I was confused because when you look or google Gyft + Target, it looks legit -- has the logo, trademark info, everything. I would think if Target didn't endorse it they would nip that in the bud with a little lawyer power. But I couldn't find anything official from...

I should also clarify there was a scannable barcode and a gift card number -- but the barcode wouldn't scan and the number wasn't accepted by the POS either.

Okay, so I had a new one last night. A guest presented a Target "gyft" card -- said he had received a physical Target gift card, scanned it into this mobile app (Gyft), and that it should be redeemable -- and then he tossed to original card. We tried every conceivable way to process it at the...

From what I've read, these reports should only be considered as one metric in determine when to coach a TM. The info I read specifically stated that coaching a should not be delivered based on the report, but on holistic observations of the TL with additional info from the report. Will that...

It's totally reportable, but I wouldn't go to that extreme unless your STL is a jerk in other respects. I'd just to to ETL Hr and let them know what happened and ask if you can take handling haz mat training for the future...

A little off topic as it doesn't pertain to the undermining issue, bu you know what I've found often nips these "price confusion" things in the bud (9 times out 10)? If I have repeat offenders who are intentionally looking to find something obviously not on sale and claim it's on sale (and we...

Conversion isn't going so well for us. It's discouraging.

So much this.

Reading all of this I feel better about my situation. Egads -- how do your stores function?! BTW: I hate shopping for my groceries at Target. Even though our store seems better staffed than what I'm hearing here (usually), I've been bitten on the butt one too may times by purchasing...

I was given an odd form to use as well -- it's more like a "check-in." Has nothing at all to do with team member performance, goals, etc. More along the lines of how the team member feels about FFF events, what leaders they see demonstrating the Vibe, what we can do to be better leaders...

I was shocked my store was open yesterday. I had to call out. I stepped out of my door and had snow up past my knees. They didn't even get around to plowing my street yesterday until 2:00 pm. By the time we shoveled out of our house, down the sidewalk, and got our cars cleared it was...

Hm. Interesting. I'd love to see if they hand out a revised TM handbook -- they did last January with a few insignificant revisions. As a matter of fact, the revisions from last year were so trivial I don't even recall what they were for. Dress code and something else? I'll wait with...