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The team members at my store blame the guest for getting overtime. "Oh I'm 5 minutes into overtime because I was stopped by a guest and helped them get an item". Just apologize, and tell them it won't happen again.

On workbench it says we will be closed for guest AND team members.

No, clearly I didn't. 🙄

Today I was doing sfs and I had 6 clearance items in a single cart. :mad:

I had my review today, I received DEO. I knew that I got that going into the review because I looked online to see what they rated me. I'm curious as to what my team members got though because they are all best friends with the team leads and some don't do nearly enough for the hours they are...

We have 5 people at my store doing the chem reset right now. One of them is part of the presentation team while the others have never done a pog before. This is going to be just great.

Yes, I know that. I am just saying I think the reason behind my store not offering it this week and next is because quite a bit of the tm's here (average hours being 15 - 20) have suddenly expressed an interest to pick up hours now that they would be making more. So there isn't much need to...

My store has been giving overtime for the past two weeks. Not to everyone, but to a handful of team members. I dont think we are allowed overtime anymore though since they are giving us that 2 dollar.

Sold out of masks and hand sanitizer. When we get new shipments in it is all gone within an hour. Selling more cleaning supplies than usual. People are starting to panic and there is no case of the virus anywhere near us.

Right? There is absolutely no more room in the chem backstock.

All stores are not the same

Asants but at my store they will look at the availability and if it's not open they wont even consider.

Everyone's aisle is labeled in the backroom with their name so you know who owns it. Some team leads post the score Weekley while others dont. If I do find errors in my area, Its because of the team members who pull and backstock when I am not there. They like to put things in wackos without...

Yes, zoning and one for one. My store has people zone first, and then do the one for one. To be more efficient, IF you are there before the store opens I think one for one should be done first, and then zoning so you arent pulling forward product then to have to push it back once you grab the...

I usually say hello, and ask them how they are. It seems like half of the time I am completely ignored so its whatever. For sco we usually just say hello, guide them to an available register and ask them to let us know If they need help with anything. Smile.

Yeah I found it up on the counter and was like is this for an opu, you should have told me you have it so I'm not wasting my time please dont do it again. They then told me the guest wanted to make sure they get the right size. I was so pissed off, are you fucking kidding me I am obviously...

Does anyone else have problems with guest who order online, calling directly after they order to have guest service hold their items "so they get the right one"? I was doing an OPU and could not find the size I needed for a dress, I asked one of the style girls and was informed guest service...

When my store went through the process of no case packs they scanned every box before opening to see if we could send anything back. When we get trucks, after we have pushed everything to the floor if we have multiple case packs still left that need to detrashed/backstock we scan them to see if...

we usually keep wacos to three different dpci's but there are some areas that have four. No more than that though. Depending on the area we have product with the barcode facing out so its easy to scan and grab. If we finish with our workload, we will help other team members if they need it but...

It's honestly not too bad, deboxed everything about 2 months ago and it takes less time to do 1 for 1's.