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On the Audit list just write 1 instead of 2, which is fine.

Ah so your store allows the Debit card to be ran thru to apply..that'd be very convenient.. Anyways basically just follow onscreen prompts. Most stores require a blank check to sign up for the Target Debit Card, however as your store has, can use the debit card itself to apply. As far as the...

Yup. Top Right, Top Left. Might have to do it a few times, cause the screen config is never 100%. I believe it's in the Guest Service training book as well, could be different for your store. The technician who works on the registry computers came in one day and was hitting all four corners so...

The assessment takes 10 minutes tops, and it is on the application kiosk where you may have applied prior. Nothing to be worried about.

Depends on the severity. Typically, the one who initiates the fight is on final warning, and if you hit back you're on CA. In my store, at least.

I'd drink to 9.00 an hour...

This balance you speak of.. I wish I could find it. My ETLs (and STL) are like Gods. Their offices have glass windows on our 2nd story that overlook the check lanes. If they see something they don't like they'll start going on the walkies. SEND GUEST TO LANE 2 NOW, NOW NOW NOW.

When we remodeled we received 12 3-tier carts. Backroom stole 5 so we're down to 7. Some stores have a wall to block reshop.. however we don't have enough space to accomodate. So we look like Wal-Mart behind GS. The tub chills behind GS, fills up with defectives that we process before close each...

You make a good point. I do share your likes about it. My ETLs are very particular about constant guest flow to IGS though. Even when I tell my ETLs that GS TM's aren't keeping up on routine, they spit out "Well, best practice is to always assist guests". I find myself auditing defectives at...

Basically, ours is 3 lanes that are used for anything Guest Service related.. while expecting to cash out guests like the usual. These 3 lanes face our regular checkout lanes. EXIT DOORS - VACATED GUEST SERVICE CCC ln3 Ln4 Ln6 Ln8 Ln10 AAA RRR ln2 Ln5 Ln7 Ln9...

Integrated Guest Service Anyone else have this 'luxury' yet? Awful in my opinion...

Good tips. Honestly, its all about perception. 90% of my cashiers don't say anything beyond what the prompt tells them to.. I try to get them to but they're uncomfortable I guess.. kinda lame. I get like 2 Reds a day by jumping on when the LOD is watching for me.. I probably do maybe 30...

Kinda wierd. Seems like all our new ETLs are engaged to another ETL at another store at our district. Otherwise, one of our ETLs hits on EVERY new girl.. and trust me there's a lot being hired for our Pfresh transition. Whether he acts on it.. I don't know.. but eh.

So my store is a Pfresh remodeling at the mo', we've got Integrated Guest Service (3 lanes) and 10 more regular lanes. What are some of your endcaps that do well up front? Personally whenever we put Smart/Vitamin/Sobe Water we sell soooo much of it. Candy is also good for example in last...

Good luck keep us posted!

Well, some stores don't have updated registers. Ours used to be like yours, now it's updated. On the Flatbed there is a light - it is green when you're good to keep scanning. It turns red and stops beeping when there is a problem (serial #, invalid item, how much is this, etc.) Until your...

You should be fine. It's a Final Warning if any money is left outside of the till. It's also Final Warning if you forget a Canvas Bag that has money in it out. If it were left in a Guest Service drawer, it should be fine. The $25 will be counted in the next day's sales. The only thing that is...

At my store its all about who's who. So if you're generally liked by HR/your ETL you generally won't get coached on such things. However if you aren't liked/bad performer then you don't receive as much leniency. It's an unfortunate truth. Not sure if its the same at your store though.

So an Exec is dumb enough to use his own debit card Ha. If I were at an executive pay rate I probably wouldn't resort to this but hey I'd at least think to use cash.

I write like 5-6 meaningless ones a day such as "Hey Jim, nice job getting a RedCard today!" or "Hey Bob, thanks for pushing only 25 carts via Cart Pusher!" Mostly so when ETLs are sorting they see my name a lot.. Doesn't hurt. + I give verbal recog to my team and that's all they need One...