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I love this plan, and had another team member recommend it to me after a particularly nasty guest. The problem is I had guests actually hold onto the bag and say, "No thanks," leaving me to either not check the bag, or tell them that I have to check.

Well, hello all. Long time lurker here. I've been at Self check out lately and the hardest part for me has been how to politely approach guests at SCO to check the purses/suitcases/etc that they're buying. I try to be polite about it, but occasionally I will get a guest who is very upset...