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  1. J

    2023 New pilots?

    I wouldn't mind them bringing those back either! Not really sure there'd be a need for them anymore, unless they are also intending to bring back full LOD shifts - probably biased, but I felt the position brought value😅 Seniors in our district were also the designated "training" TLs for new hire...
  2. J

    2023 New pilots?

    100%! I was a Sr.TL when I started years ago, and even then, we had a few specialists leftover. At that time, it was only a Shoe/Jewelry Spec, Electronics, and a Signing Specialist (all else were GSAs or PAs), but those were some strong TMs that I knew I could lean on! But I figure since stores...
  3. J

    2023 New pilots?

    Wouldn't mind if they gave each store a couple like official "Captain" positions for TMs. Could pay an extra $1 or 2, and they'd be the designated trainer and point person when the TL/ETL is unavailable. Ex. Service & Engagement Captain (old GSA) that'd train new hires, run breaks and speed...
  4. J

    2023 New pilots?

    I was wondering about this too... I figured it was the reshop and zoning, like you mentioned, but also PTM/remerchandising and maybe SPLs too? At least, that's the other workload that would've been on the Salesfloor (Hardlines, Softlines, Consumables) TLs before modernization
  5. J

    Target covers schooling costs now

    I wish it were up now too, but we're just gonna have to wait for September to get that list
  6. J

    Target covers schooling costs now

    That list will be out in September.
  7. J

    Keeping "Ones for Ones" low the driving Target metric now?

    Preach. I cringe every time I see a new metric show up on Greenfield because I know I'm going to get stuck figuring out how to chase it all day. Gotta look good on those 4 times a day email recaps that come down from our OD or DSD 👌👌👌
  8. J

    Keeping "Ones for Ones" low the driving Target metric now?

    Exactly! Since there are "technically" no distinct POG batches anymore, anything you tie will be counted for OFO completion and OOS completion, as they fall into the depts OFO/OOS batches. So they'd probably want you to pull the OOS for that specific POG/aisle and then pull the OFO for it after
  9. J

    Keeping "Ones for Ones" low the driving Target metric now?

    Agreed, so frustrating. I get why they want it done, but I hate adding extra steps to the routine when this would've been completed immediately after, but hey. I think the logic is that if you don't pull 100% of the OFO 100% of the time, then you may not end up pulling specific OOS. This makes...
  10. J

    Keeping "Ones for Ones" low the driving Target metric now?

    It is in my region at least. HUGE deal here, like multiple emails a day kinda deal. Can you grab my eyes while you're down there? I also lost mine when I heard this a month ago 😩
  11. J

    Keeping "Ones for Ones" low the driving Target metric now?

    There is a pull completion metric for OFOs and there is a separate metric for pulling OOS batches. When we are pulling OOS in the OFO batches, we aren't getting credit for completing them, even though they are still getting pulled. We all have direction in our district to pull and push OOS...
  12. J

    If you could restructure the target process...

    I miss the Instocks team 😞
  13. J

    Rejection

    They want to hear how you are going to get your team to complete the workload, how you will set timelines for them,and how you plan to hold them accountable to doing so. They do not care what you can do by yourself. And also how you're relating EVERYTHING back to the G.U.E.S.T. I'm happy to...
  14. J

    Transition tips and tricks

    Some really interesting points there. A few quick notes though: •as far as bad data after the set, that shouldn't really be a consideration. Presentation team or whoever is setting *should* be fixing data after the set, but at the very least, they should scan the outs. This would help alleviate...
  15. J

    Transition tips and tricks

    There is a lot that goes into having a great transition before the actual transition. 1.) Have everything mapped well before the transition and pre-tied at least 2 weeks out. This causes the DC to add transition locations to the casepacks, so they're easier to either trap, sort, backstock...
  16. J

    OH and audit.

    Nope, even inflating an on-hand doesn't impact the financials. It's 100% bad practice to inflate an on-hand like that and it should NEVER be intentionally done, but it will not directly impact your financials. The only thing that causes shrink (which impacts your financials) is when you...
  17. J

    OH and audit.

    Audit does not affect the financials, only replenishment. The financials are not affected until you inventory and you are missing product you should have.
  18. J

    Service & Engagement Front end breaks, how does your store do them?

    Honestly, I struggle with this too. I just feel like I need to have different "modes" depending on the situation. Like I'm going to be working on different things if I have a 5000 pc double in the back vs a 1600 pc single. I'll be doing different things if I'm 250(500) in epic vs 33(40) or...
  19. J

    Service & Engagement Front end breaks, how does your store do them?

    EXACTLY. You need to be on the floor to make sure that the floor TMs are "servicing and engaging" and that the floor is brand. You need to be offstage to key in coachings, check and respond to surveys, and address Mycheckout issues as needed. You have to be available to respond to escalated...
  20. J

    Service & Engagement Front end breaks, how does your store do them?

    Your ETL doesn't want you to cover breaks because you need to assist other team members, but you only have one cashier and SCO at a time? What exactly are you supposed to be doing up there, just watching your one cashier ring people up?
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