Search results for query: *

I have a question/concern. My ETL left without notice last month but not before putting me on a CCA for performance. Yesterday I was called in the HR office to discuss things since some time has passed. Long story short, they want me to make a decision about my job. I have worked for this...

I’ll tell you how it’s going for me. On the weekends, I have all the help I need, but I’m not scheduled until 10 or 11. During the week the early hours are fine up until @2 and then it starts to fall apart with very few midshifts and people swapping shifts like candy. Then factor in not...

So today we had a drive up guest with a large 20+ item order. When we responded to the honk, the car was no where to be found and I mean no where. The team member called for help, and I responded by going out to see if I could see the guest car to no avail. Long story short, we canceled the...

My store was relatively calm. The only issue that we had was with drive up. Constant phantom drive up calls and then, a couple of orders that did not alert, but the guest was there. And a SE Lead that thought I was allowing the team to ignore the guest and the alert. Direct quote ‘why didn’t...

And Wednesday Redcards and the wallet were both down for a time?

Did anyone work on Friday and notice any strange goings on with returns or myperformance on the zebra? The reason I’m asking is that my store was able to process a return for a $500 tv on a receipt that expired a month ago (no override required; receipt scanned and no flags at all even though it...

At my store we have 2 SE TL’s and we are still being scheduled for opening/closing shifts with only one mid shift during the week and one on the weekend. Does anyone else feel like the front of store was an afterthought in modernization?

Had my review today and it was much better than last year, but no base pay grade increase Only a larger than normal increase. I was told that there would not be any base pay increases to keep people from capping out.

That is correct...at least in my store.

First off, congratulations on the promotion! Second, I couldn’t agree more about having strong GSA’s and Guest Service team. That can make a world of difference. My store is currently working through issues with both and I can tell you that the impact of underperforming teams in those areas is...

Ok. It sounds like they talked it over and realized that you did talk to the TL, but my advice going forward would be to own your schedule and try to move forward. Leave this in the past as quickly as possible. It shows that you can be trusted to work with whole team (although you already are)...

If you didn’t sign anything, then you haven’t been placed on a Corrective Action. Even in Workday you still have to e-sign the form. That part CANNOT happen without your knowledge. If you are placed on corrective action, you the recipient MUST ACKNOWLEDGE that you received the Corrective Action...

I’m confused about one thing. Were you actually placed on Corrective Action for NCNS or not? No offense, but from your experience, you can’t have been surprised by the cart attendant scheduling. I mean, had you filled in before? If so, that is probably why that happened. Still, I understand...

I always look at anyone in the GSA role as someone who could potentially become a Team Leader. I think the more successful GSA’s are ones who could easily make the transition even if that is not something they want.

My store has bins at Guest Service and we are supposed to collect reshop at the checklanes every hour depending on how busy we are at the time. We call out to the team leaders when we are picking up at the lanes and when it is ready for them to collect. The issue for us has been that no one...