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That is SO stupid. Lead by example?? C'mon target.

Thanks guys! It's taken a lot of adjusting and creative solutions, but my team is doing better than ever :-)! I owe you guys a lot of thanks for all the advice as well. Sometimes it just takes some getting used to.

Yeah, I agree when people say to ask your TMs how they are. Be in tune with their personalities and likes and dislikes. It's taken me a few months to get to really know my whole team, but they all know how protective and supportive I am. It's gotten to the point where I'm now the TL everyone...

Green, I haven't read all the responses to your question on here, but I am a GSTL and 6 months ago when I started at my store, we were blood red on conversion. I had a LOT of talks with my cashiers and did a TON of observations. Here's what I can offer you: When cashiers ask in that "tiered"...

When I was trained for GSTL, the store I trained at did a long spiel for cashiers getting a REDcard. It's definitely serving a few purposes. It gives cashiers the recognition for getting the card and it keeps the LODs content because they hear that we are getting the cards. My spiel is short and...

Good to know. I'm still pretty fresh, but I would hope they would really strive for honest feedback.

I had a manager stand over my shoulder and *kinda jokingly but not really* tell me to give him "all fives" (highest you could rate) on our employee feedback survey at another job. Come to find out, he had said this to a few people, and had lingered while they were taking their surveys... he was...

I've obviously never taken it before, but a couple things... I've had these kinds of surveys at other retailers before and know those weren't anonymous, even though they would say they are... also, I know HR keeps saying they need people to take their surveys so we are at 100%... I don't know if...

I'm certainly not speaking for everyone, but sometimes I want to discuss something about team members or guests without someone potentially overhearing. Also, I don't know about your store, but I can't understand half the time what people say over the walkie, especially if its more than a couple...

Man, it's crazy to see how low some of the raises are. I mean, yeah, some people don't deserve big raises because they're lazy and unreliable, but at three of the four companies I used to work for, I went from $7.80-8.25 in 6 months, $8-$9.45 over two years at the second and from $9.50-12 at the...

I would've never thought of this as being an issue. Every retailer I've worked at all over my state and in another state, that have used walkies, have always had employees asks managers "what is your location?" I ask my ETL and some of the TLs all the time where they are, especially on...

I was SO shocked when I saw how the review scores get decided, but this is my first leadership position with a retailer. I wonder how they do reviews for other companies? It did make me a little sick to see how things went down.

There were at least 3 U's at mine... and I don't think any of my cashiers got anything more than an E. Most were IE.

I feel ya. Lol just had this happen to me too! I guess it's easy to make nasty comments when you can hide behind a computer screen. And the comments are so obtuse and just mean just for the heck of it. Don't see why people have to be so mean... grow a spine and post it publicly so everyone else...

YES! I'm loving the templates. Just started hammering them out today. Moves much quicker. Hope you love being a gstl! It's nice when I get to spend a lot of time interacting with my team and guests. Unfortunately, we have tried getting other team members to apply for gsa... no one is interested...

I agree! That's one of the best things about this forum... getting to hear from all different sides. My remaining GSA is such a trooper. I'm trying to develop her because she wants to be a team lead, also to show her my appreciation for taking on all the extra work we have. <3

Coffee Hour? Lmao only the ETLs have that in my store. State-mandated breaks are even a luxury for me.

*you're gah typos

If I were conducting that interview, and basing it on what target looks for, I would want to hear that you inquired about the occasion, had good conversation with the guest, walked them to the party hats and even made suggestions about add-ons... Hey did you need to pick up some ice cream? Paper...

Is this even for states with stricter coupon laws? I just want to make sure. Even my ETLAP is unsure, and no one else seems to know. You guys are my best bet for a solid answer at this point. What triggers the pick item screen in the first place?