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At our store our trainers (especially SA) are given #s. Honestly, most of our SAs are hired as guest service, if our leads think they're a good fit. They get one day of cashier training, then like... three or four days with a SA trainer.

At our store if a TM forgets their name tag they wear the new team member one instead

I live for guest interactions like this too! We had a TV for an OPU that disappeared a few weeks back, a few days after Thanksgiving and the item was no longer on the floor. Guest got a same size-different brand tv (higher price) for the same price of the one she paid for, and I gave her a...

People are the worst

Last year was 6 PM to 1 AM I believe

I always thought RTV didn't have a DPCI, only a TCIN. The items that are coming up "Return to Reverse Logistics" for me have a DPCI

Has any other service advocates run into the issue of a RLDA5051 error when trying to defect out certain DPCIs? I've CSCed the issue and they haven't had a fix for the error.

Are you putting the entire balance onto a gift card or just the price? It's possible you're forgetting tax. On the screen after you input the guests' information and it asks you about promo codes and gift cards, you can scroll the page down to see the total.

If the item was defected out, it wouldn't have an orange sticker on it, it would have had a white label with CRC printed in the top left corner.

So... either you don't have the card and save a whopping 1% on your purchase, or you do have the card and you save 5%? And you can no longer stack your redcard savings with your cartwheel? Redcard holders are gonna be pissed.

I agree that this sounds ridiculous. There are tons of people who shop Target and use Cartwheel, me included. I can just imagine the backlash we'll get if cartwheel goes away...

And adding onto what CommieCorvus said, when Police arrive at the scene, they are going to treat everyone as a potential shooter: their first task will be to eliminate the threat, and will not be helping any injured until after the threat is dealt with. Only then will paramedics come in to help...

Honestly there is a reason why there's not a definitive guide for it, instead the general RUN HIDE FIGHT routine. There are way too variations to it (how many shooters, have they blocked the exits, where in the store did they start shooting at, how well are they familiar with the layout, how...

*scoffs* The LODS were threatening to terminate the TM

Its real

PA you say... enjoy the potholes!

Also, quick tip, to salvage out via Zebra is actually very easy with missed salvage: Go to price change app, click on the person icon in the top left hand corner, click on price change. The screen should now be black instead of red. Scan the item, and it will ask you how many were on the...

Yes, but now our systems don't automatically defect them out. Unless you sit there and scan every single item it's hard to tell when you're missing salvage.

For baby stuff it's usually from a shower. Keep in mind you can return through the guests registry regardless of whether items were purchased through the registry or not. It will still stick the refund on a merch card, but it doesn't count against the guest

Meal compliance is when you don't take your 30 by a certain hour, either a 5 or a 6 hour, depending on what state you're in. For instance, I'm in a six hour state. As long as you clocked in at 7:58 or later, if you are in a six hour state, then you're good. If you're in a five hour state...