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Yeah, in the past I've had spotty success with receipts actually working for that, but I figured that was why most of the stuff worked fine with the receipt, totally makes sense Yeah, that's pretty much what I've always tried to communicate. It was a little tough cause he did have his receipt...

Long-time lurker here, I've been a Cashier/GA/whatever with GSA responsibilities (I don't even know what to call that at this point lol) for several years now. Just wondering how your stores handle "item not found" returns for clearanced-out items? Long story short(ish), had a guest come in the...