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It's a complex issue, but generally everyone will steer you away from retail and towards college.A bachelor's degree in pretty much any field will secure you better pay and opportunities than you'll get as a TL (I started at $14.50 for TL pay). Plus it seems rare to find a TL, ETL, or STL who...

As wiredharpoon said, I would get with the ETL AP to see how they would like to handle this. $2,000 is an incredibly high amount, so not only is she likely engaging in fraudulent activity, she is being highly disruptive to the store's activities by commanding the sole attention of a TM for long...

If the picture is of good quality, you can ask the guest to zoom in on the price tag and check the bottom corner to see the sale's end date. Still, it could have been a picture from another store, so in that case I would flip on your blinker and say, "I'm sorry sir, I have to have my supervisor...

I've got a big professional barrier up with anyone at work. That being said, I have had a couple cashiers get a little too flirty with me. One finds an excuse to touch/compliment me every chance he gets and has tried to suggest we hang out outside of work. Yeah, no.

I don't see the point in asking for an ID when the name on the dependent's card won't match anyway. If Target cared that much they would print the TM and the dependent's name. I'm taking the same stance as with price challenges- just approve it and move on.

Before you go convincing the STL what a great GSA you'd make, be sure it's something you want. As a GSA, you have to run the front lanes, deal with tough guests, and drive REDcards. In my humble opinion (and many others'), GSA pay does not compensate for the pressure and stress. However, if...

Sounds like my experience with training- less than 30 minutes of shadowing. Now that I'm a GSTL, I ensure that the newbies get a full day of shadowing with their trainer, then on their second day I train them one-on-one for a bit, going over the coupon policy and REDcards. If they're comfortable...

Your fiancé is his own person with his own set of values, as are you. You've only got one life to live, don't waste it on a place you hate to appease someone else.

My very best cashier gets around five to seven a day, totally legitimately, just by being super friendly, making eye contact, and asking everyone. While I wouldn't say I kiss ass, I do express my appreciation for her hard work, as well as the other top performers', in REDcards, speed, and great...

Some questions, from what I can remember- Tell me about yourself. Tell me about a time you helped your team achieve its goals. Tell me about a time you gave great guest service. Tell me about a time when you gave feedback to a peer or supervisor. Tell me about a process that you've helped to...

No, if anything I'll see if there's two folks in FA and pull one to a register. I don't even send anyone to GS- they've got enough on their plate as is without guests starting to think they can go there to purchase.

The fact that the official return policy states we can deny returns for any reason gives stores a lot of leeway. Thus, many have their own 'no HBA/electronic returns w/o receipt' policies.

Try not to be nervous. Just focus on being friendly and doing a good job. After a day of training/shadowing another cashier you should get the hang of it. The POS does most of the thinking for you, really. Just be careful in entering the correct amount when a guest gives you cash. I know I...

Nope, no balancing for you! There's someone who works in cash office who counts all the money and worries about that. You just have to make sure you have enough change in your cash drawer and request more if you need it.

By telling myself that the sooner I get there, the sooner I get to go home. That usually does the trick.

Ah, I remember that test. I had a hard time answering it too. Ultimately I thought about the position I was applying for (cashier), what qualities they would want in a cashier (outgoing, friendly, team player, hard working), and tried to answer favoring those qualities. For the other personality...

Yes, there's more than one entrance, and thus two sets of lanes.

Are you trained on the cart pusher? If not, get trained. Do you have several cashiers trained on it? If not, get them trained. That way you can use one as CA if it happens again, and pull backup from sales floor to the lanes if needed.

How is your store's volume? It takes me at least 3, but I have a total of 34 registers, plus 8 SCO. Try not to worry about time. You save time by going slow and doing things right the first time versus going quickly, making a bunch of mistakes, and taking hours to sort it out. I think the first...

I was told by several GSTL's that if the value of the coupon is higher than the value of the item, to key in the coupon value to match the item's price (i.e. no overage). Will be keeping an eye on this thread in case someone knows best practice. This situation is very, very rare though, provided...