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Toys was terrible along with toothpaste which was unusable.

That’s what I did want to do but receiving is always full of vendor junk taking up space

So your saying I’m bad for following the directions? Awesome. The process you described stopped ages ago and was brought back in the October planner. DBOs are supposed to be business owners and sort their repacks. Once again, it’s in the training video for GMTL. Heaven forbid I do what I’m...

No they don’t, they partner with each other. The only reference to inbound dealing with repack sort is q4.

That was nowhere in the leader training for me and not mentioned by anyone above. The training video was dbo pushing repacks efficiently straight from the repack and not wasting time sorting.

Are you a small format store? There’s only the six metros which is what the guide says for style. We are a C volume store. Hardlines doesn’t have metros at all. Opu hold area up front expanded with metros but obviously they can’t be stolen. Secondary sort is style and beauty. I’m really curious...

Ok where are you getting this from? Inbound doesn’t sort the repacks. It wasn’t in the training online. It talks about dbo going up and down the aisles pushing repacks on a boat with an empty one for backstock. Even when we had someone in our store training a newbie she never said anything about...

I’m shocked you use a metro. Those are only supposed to be for style. I mean it’s an okay idea if there was a place to put the thing. As it stands now I have zero places on the line to create anything new. I’ll have to review the October planner. I didn’t notice it first time around and no one...

Interesting. That’s how it was done when I took over and I haven’t changed it. Inbound doesn’t sort repacks, dbo do. A few years ago they had to sort it on the line but official combo repacks sorting went away ages ago. I’ve always told the kitchen guy to give the pets guy his stuff when done...

How do you guys deal with repacks on the line? I created a flat for baby ssz10. They had a flat made for beauty and hba repacks and I split it into two boats for different dbos. Domestics ssz3 is on a flat. Toys ssz11 is a uboat with no shelves. Kitchen just goes on the same flat as casepacks. I...

We set the costumes and do decor next week. We did not get additional pegs. Normally you’d need to order those ahead of time if low.

You requisition them under 950100 guest apology card so corporate can account for it. Don’t coupon it.

Anyone having trouble with clearance labels? I can’t get it to connect to the printer to print tickets. Managed to get all but two labels scanned but then it errors out.

I just hit 15 years and haven’t gotten squat. No letter, no recognition, and I don’t know of anything being on my check.

No, you get exactly what the guest orders. If someone orders blue sheets and you give them green they will come in to guest service and throw a fit. The item they are returning won’t match their receipt. It’s a headache. Don’t substitute or cheat to lower INF.

Return to stock is more than the 9am time. Orders not processed correctly results in shortage so this should be a huge focus. RTS will drop all day and you need to be honest when something is missing and partner with AP to identify a cause.

There was a message board about this a few weeks ago.

You are to do what is right for the guest if it is an error on our end. If the Mydevice does not show a street date but the register does then sell it as a no barcode and be done with it. We just had this a few months ago with Pop figures and that was the direction from CSC. As for the...

It was posted in Myguest by guest relations....... it was very real.

They start tomorrow and it goes thru May.