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Just for reference, I sent email to request Covid-19 paid leave on Mar 24. I received an email to ask for document on Mar 30, and I reply the email with document on the same day. I checked Leavepro today Apr 10, found the paid leave approved.

Thanks.

Hi, when you called, what department you chose? I only got a recorded message after waiting more than 2 hours!

Hi, I called but coundn't get the right email too! Do you know what title should be used in the email? Thanks