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On that AC issue it seem like it would be easy to fix.... they are not, and when your ac goes out there are also a lot of others out too. This same problem happened to our store too. Turns out the reason they dont just replace the AC unit if its really expensive to fix is because you need a...

Tell your team that the one at the end of the month with the highest conversion percentage gets to throw a pie in your face! that will get them going.... PS. If you can get the STL to take a pie all the better. I know a few of the people on my team would love to shove a pie in our STL's face.

Soooooooooo...... The HR stance on this is that a TM CANNOT loose their job because they are not doing well on metrics. This has been an HR issue the world over! The deal is you can do PDD which is Talks and such but it is unethical to be fired because you are trying to get red cards and can't...

Also take into account that Spot just invested millions of dollars expanding into canada. This means that all profits made go to paying of that investment> thus pushing for a form of payment that saves the company fees and brings in more money for guest loyalty. Thus the big push. They know that...

If you have had consistent attendance in the past most likely you just need to have a "its been a tough week" talk with you Leaders. We are all human and they will understand. The previous poster is right. When it comes to attendance issues leaders look for consistent cycles over a long period...

I am on the bench now and am waiting to be slotted into a position.... From what I hear it is worth it to go through the interviews I am told it pays off in short time

I carry a LPDA at the front and the update that just went through names the person logged in who skipped the prompt.

UMMMMM...... Are you a cashier? Do you work at the service desk?Are you a GSA or GSTL? Do you work full 8 hour shift at the front. I understand it is part of the core roles but Red cards account for a large part of the increase in sales so when your talking flex hours, their red cards help pay...

I Got 5 in one shift before. it was easily my best day

I understand that the redcard has become popular and that we see it alot at the front end but ask you STL what the metric is for percintage of redcard sales. I thought the same thing and turns out the percentage of redcard sales at our store is only 10% GSA

I am a GSA at an ultra low value store in Texas and our DSTL decided that the company goal of 2.5% was not good enough So we shoot for 3.0% which makes it tough. It was starting to drive me crazy when the ETL's come down on us for not meeting the goal. I did find some tactics that really...