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  1. BrohemianRapcity

    Archived Guest Service Focus

    Also, all this is ridiculous. This past weekend we had TWO cashiers (with one SCO attendant) and with having to give breaks, how do they not expect us to jump on? And there's only so many times you can call back up. I had to stay at gs at times while covering GSTL lunch just to resist the urge...
  2. BrohemianRapcity

    Archived Guest Service Focus

    There have been times where I just see my long line getting longer at gs and I flat out tell an obvious scammer "Let me guess; no receipt and you paid cash? Let me see your ID." It's easier than wasting my time while at the same time you kinda call them out knowing what they're doing. Lol.
  3. BrohemianRapcity

    Archived New in Position GSTL - Advice?

    One thing that I'll say even though I'm not sure if it'll help but it just might is to not only lead your team but to actually be A PART OF THE TEAM. One of the main reasons why I absolutely LOVE the store I'm at is because no matter how "high your rank" is (SrTL, ETL, etc.), our leadership...
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