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The front should run efficiently because all the advocates are empowered to take care of the guest. The problem is some people both new and old don’t want to take any responsibility. They want to make 13 or $15 an hour and still do the work but they did when it was nine. Some people want to do...

Our store has some of the same problems. It’s been really hard this seasonal period.We also have a lot of people who want to complain about getting no hours, but don’t want to workwhen you offer them more hours. This is partially because of how low the unemployment rate is and how many people...

I agree that all team leads are ETEL‘s just sit in the office are at Starbucks drinking coffee. People need to realize that if you don’t show that you can do the job you’re never going to get the job. If you want to advance talk to your team lead in your ETL about it. They’ll tell you what they...

I spend about 80-90% of my time on the front.You do have a desk but your only in TSC for your emails and workday mostly.