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It's possible, but it'll take a trail of disciplinary action. It took five No Call No Shows for our truck team lead to get canned.

Don't micromanage. It will put your team on edge. When your team's on edge, it'll reduce morale. We had an ETL who did this and we lost a number of hard workers because of her. Also, a little recognition and praise goes a long way. It'll help them feel like their contributions aren't going...

It's not necessarily management's fault in some cases. The truck driver has delivered ours to the wrong store sometimes, so we're left doing pulls most of the day. Also, my state just got through the worst weather we've had in 25+ years. It was -20 degrees one day. My TL even called my cell...

One word responses whenever possible. Our Logistics ETL is godawful and I have nothing nice to say to her, so I might as well respond with "okay" or "alright" since it's hard to write someone up for not being talkative.