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One time I called the return hotline because a guest was attempting to return a recalled baby stroller type thing but had no receipt, only a DPCI that guest relations gave her. I attempted to do a no receipt return using the DPCI and her ID but the POS denied it. The woman on the phone told me...

That makes more sense! For us stores that have a separate OPU desk sometimes there’s lots of downtime. But on the other hand it’s really really far from the checklanes and I can’t really see any of them so I wouldn't be able to see any blinkers from the desk.

If the SCO person walks away to grab change or whatever then who helps the people that need help in self checkout? There’s always constant red lights in there.

she took the “minimum wage employees should be allowed to fight one customer per day” meme too seriously

We beat our sales goal every single day, the one thing my store is somehow doing right lol

I’ve definitely scanned barcodes on booklets before that didn’t work because they were expired, we are always having to get new booklets they expire every other month it seems like

I have gotten gifts for management but that’s only for the people that I’m actually legit friends with outside of work

Omfg I get so mad when they ask me to do that it’s so stressful

1. Never does their job - we have certain GSTLs who we all know when they are working they will barely spend any of their shifts up front. They will make a poor cashier watch the front for them while they spend hours doing god knows what in the office. When they clock in it’s “oh so-and-so is...

What’s SCO metric?

I was asked to become a GSA after a month and a half of being a cashier. However I was like yeah no this fuckin sucks and never finished the training. I do cover the occasional break.

Definitely clothes, I have a problem with buying clothes when I’m sad

AA+, 3 GSTLs and 3 GSAs

They were both termed separately and for different things lmao but that would be hella funny

I’ve seen a GSTL and the ETL GE get termed. Both of them were for crazy things and totally unexpected but can’t say because it would out me:(

Lots of quitting recently so our numbers have changed. 2 GSTLs and 2 GSAs

We had 2 GSTLs and 2 GSAs quit recently so we have other TLs moved into the vacant GSTL spots. We officially only have one GSA and the other one is in training

4 GSTLs and 2 GSAs

During my GSA training I was told that if I noticed anything coach-worthy (not asking about red cards, not engaging with the guest, etc) to write it down for the GSTL so they can speak to the cashier about it

When I became GSA my GSTL herself told me I will be doing the exact same things as her just without the paperwork, which is definitely true.