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If it’s a super target, one is overnight and one is dayside.

We still have one department that is red more often than not, but a majority of the team really does take pride in their area, including the backroom. It does take a lot of coaching, and leaders who are good at digging in and finding issues.

Our ETL Log spends almost no time in the backroom. All of our ETLs spend a large majority of their time on the floor leading guest service and active selling. Each department owns their entire backroom, price change, and everything. It definitely didn’t happen overnight and still some work to...

We haven’t had a backroom team member at all this year, let alone a team lead. Modernization started years ago here.

She effectively screws everyone over on vacation benefits (except where state laws didn’t allow), and then got promoted for it.

Great call out on the last reply. Breaking the “this is the way we’ve always done it here” is crucial, but sometimes very difficult.

I’m not sure where the poster is intending on moving to, but definitely an ASANTS situation. In my area, backroom team lead was eliminated, as well as all backroom team members. Each department owns their stockroom as well as the sales floor. Our ETL previously known as logistics is now ETL...

Our entire group is push all. From the D volume stores all the way up to the AA.

There are stores that still scan the trucks. I’m so jealous!

What do you mean by hogged time?

Meet all of your vendors as soon as possible and build relationships with them. They are a very large part of your area. On the other hand, keep them accountable and don't let them push you around

Most of the items in the audit have already caused errors and counted again BRLA. The audit helps correct future errors.

Then the hard part is, as flow team lead, I have to supervise 20-30 people every day!

I'm a flow TL who is often the only key carrier for about a 3 hour period. Some days I will literally spend over an hour at the door with no one supervising the flow team. Starting with the new year, I would only let team members come in during that ten minute window. But it is not a surprise to...