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I can only speak for my store, but if my tl is scheduled presentation, he's 90% of hos time right there setting with us. For example, this week in cosmetics, my tl is scheduled 40 to set. He took 4 hours Monday to do preties and other things, but the rest ... setting, because that's what the...

What does "avoid errors" mean?

I've had great etl's and bad etl's. The great etl's aren't just the ones who work the hardest, they are realists. I've had some horrific etl's who can't do the simplest things. The worst of the worst are the ones who know nothing about your job but still want to tell you how to do it. I'd say...

Get carts, carryouts, take out drive up orders, etc. I suppose all the times I did those aren't front end jobs? I agree with you to a point, but when there's a call for backup and I see 4 people standing face in talking at the line buster cart, there's an issue. Maybe that doesn't happen at your...

It must be a comfort to know that getting "YOUR work done" can calling for backup. If my work doesn't get done for whatever reason, it's still MY work. I can't call for backup. So if miss a day, my work sits there. How many times has a cashier called off, come in the next day, and a line is...