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Typically ETLs work anywhere from 8-10hrs. Closing is usually the shorter shift. I definitely know of ETLs who work longer hours, but its not worth it. You will kill yourself and be unhappy.

I know 2 ETLs who were hired as a Sr. TL, it took 1 year to promote. They both said they asked for ETL mentors and picked things they could impact in the store. That helped both of them. It is actually helpful to be a TL, Sr.TL first if you have little retail experience. I can't tell you how...

Each store is going to be given REDcard goals instead of having conversion. Prompts are going away and the initial goal is going to be based on what your store did in 2014. If that is truly how it works I like it.

I have seen what HeyThereDelia posted and it is Succession Planning. It is for planning who will be taking over what areas and when. It also lists TL in order of HIPO, Do More, Well Placed, Needs Improvement, New In Role etc. We actually do the same for thing for TMs its called the PPA grid. I...

Business Casual! You want to look nice and be comfortable at the same time. To those that are saying polos should not be worn I am wondering why? Look in the Red magazine and a NTU and you will see lots of ETLs, STLs, DTLs, etc. wearing polos. My current DTL wears nice polos all the time.