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Our new conversion score is 3.5% I can only imagine higher volume store, this is getting out of hand.

If someone hits the k8 decline immediately when it comes up you should get the alert

Yes I was told also to do drive bys to see if they are asking. If you hit the decline offer button to quick also it comes up on the LPDA telling us that you bypassed the savings something like that.

I don't understand the big focus on the red cards especially after the big debacle in November. I still have guests that's are mad about this. They definitely ripped the band aid off too soon for this. I even have told the STL & the ETL's we need to focus on "the vibe" more making the guests...