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Nights pretty much end up the same for my store. We have the same misery with balancing fitting room/reshop and truck, the year before last with all the inventory issues it was definitely about moving freight. We have only been clean on truck like 5 times in style, 1 of those being inventory...

The 3rd wheel, 2nd priority, stepchild of the store, the list goes on and on. Style is not an easy area to keep up, but when will the area get equal support as all the other areas or give the area what it is owed. When style falls apart, so do all the other aspects of the store, INF, NPS...

$250, We only made payroll for a quarter of the year. With this last year's increased inventory push of overbought goods, it was not possible to make payroll without going over to keep up with truck. Our comp was up just over 8%, the base of the bonus being about payroll should have been less...

100% Retention of trained leadership is the 2023 goal for HR. Of course, that's the most unattainable goal, lol. As said it will depend on the DSD, but your SD has pull too. Are you in good standing with the SD? Can you step down to a TL capacity in store and still be a support in a way that...

the step up for many is securing the 40 hr. week, enough average to have the insurance, not the drive to want to be a TL or above really. This all started once the insurance change was implemented year back from only full time and simply team members worried about having said insurance. Some...

GS/specialty answer calls all the time! placed on hold, a call for GM will go on hold 3x's before someone picks up, last one I took guest said they waited 5 minutes, I took care of them! Tm's just aren't doing it because the other leads don't check and don't care! It isn't just our store, when...

agree with this! also set tone early on with expectations with guest interactions, specifically the phone. Closing can affect NPS, just as much of the dayside! Our GM team is beyond bad at logging in and we don't have GM leads or Etl's that care about this! It is so frustrating for Guest...

I was trained by the TL that I replaced, she was retiring. It was a different time then, store reports and adjacency calendar were much more efficient tools than greenfield and set workload. Funny how Pre-Tie Schedule is like the one thing that hasn't changed, yet all the new GMTL's never know...

communication with the closing lead on which TM's they need to keep an eye on, have performance conversations with if they see fit. GM/SS/FB/ TL's need to inform the closing TL's of any directives you have laid out for the closers and what expectations you have for them to accomplish. That is...

Any other TL's feeling overloaded with tasks/expectations? I'm finding it ever difficult to do my own work cause I need to support other work centers, e.g. fulfillment; seemingly our ETL's are struggling too. Plus NPS has been a tough thing recently!

Look in the workday app for opening if you are considering transferring, you could apply for the position from there, at least see what there is an opening for. Store leadership (ETL) above are essentially given a quota, develop such many TM's into TL or beyond shows that you are doing well...

Years ago I was a specialist in Electronics. I basically did all the Revisions and Salesplanners and was part of Transition resets. Throughout the week it was just about sales, getting AAR's and SRP's, checking TV prices every morning. There was no BDS then, so maintaining displays and fixing...

emotions can't play into why you want to or not! Even if you moved into interviews it's all about business and in your Q&A's to the Lead interviewing you, that it's clear you separate your emotions in the work place. I myself was never really taken under anyone's wing, so to speak. I don't...