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Yes, they are sending me out to a successful TL!! Actually that's calming to hear that this is a really good thing. Thanks! I'm very unsure about the planning aspect, but I think I could get good at that...I do it for Starbucks in 1-2 month timeframes, so I could build on that. What kind of...

I prefer learning by experience (heck, I'd never been a barista before starting at my store) but... going into it with zero experience and I'm meant to be in charge of a team?? I did TLOD shifts for awhile one year when we were shorthanded, and it was awful trying to direct people when I didn't...

Hi guys -- Long story short, I'm a TL and I'm being moved to Presentation from Starbucks. I've never done Presentation. I barely even know what it is. I know it has to do with reading diagrams of how the store should look and planning out far in advance how to make it look that way, but past...