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  1. E

    Archived Electronics TLs

    Does a Blu-Ray player count as a main item? Because if it does, the Apple TV should as well.
  2. E

    Archived Electronics TLs

    Does anyone know if Apple tv counts as a main item? I sold one with an HDMI cable but someone told me it doesn't actually count.
  3. E

    Archived Curious about GSA schedules?

    We have one sr GSTL who usually works 2-3 LOD shifts and 2-3 GSTL shifts, and then we have 4 GSAs. They all get like one GS shift a week, two of them have been working in SL a bit, and the last one only works two days a week now so all her shifts are GSA. Most of them work 30+ hours a week. They...
  4. E

    Archived Regarding recognition and being a GSA

    Some of our GSAs just don't really care anymore. They'll ask "are you saving 5% with your Target REDcard today?" and drop it if they say no. A lot of the cashiers feel like they're harassing guest by asking EVERY TIME, and a lot of the GSAs get asked why they didn't get any REDcards that night...
  5. E

    Archived Regarding recognition and being a GSA

    The problem is that she just doesn't ask without a prize, and then we frequently won't make conversion. We have prizes almost all the time now because otherwise we don't get enough REDcards.
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    Archived Regarding recognition and being a GSA

    Funny, the opposite is true in our store. Our conversion rate is carried by a couple of cashiers, one of whom legit badgers people and will only ask for RedCards when there's good prizes available.
  7. E

    Archived HR is starting the "How do you deal with change?" walking chats...

    I have seriously surprised my STL with my knowledge of things like self checkouts and the creepy headless baby mannequins and the sticky sale signs.
  8. E

    Archived HR is starting the "How do you deal with change?" walking chats...

    I think it depends on the volume of your Starbucks. My store is ULV but we have a separate SBTL because our SB is so popular.
  9. E

    Archived Sales Floor Shift Always Understaffed

    My store too, but we almost ALWAYS have a GSA. Who closes the lanes if there's no GSA or GSTL?
  10. E

    Archived Sales Floor Shift Always Understaffed

    My store is ULV (lately we've been doing maybe $60k on the weekends). Last night, we had two cashiers past 6pm (one only until 9:30), one HLTM, one SLTM, an electronics TM, and a GSA. Plus a srTL. That was it, on a Saturday night. We NEVER have more than one GSA or GSTL on at a time, except...
  11. E

    Archived Should I take SBTL even though it's a trap?

    GSAs aren't supposed to requisition things, at least not at my store.
  12. E

    Archived Managing breaks at the front end

    I'm just a lowly cashier, and she doesn't listen to me even when I'm scheduled as GSA.
  13. E

    Archived Managing breaks at the front end

    Our worst offender is a 49 year old woman who has a second job. And she ALWAYS takes 25-30 minute breaks, plus leaves her register occasionally to go shop and cash out.
  14. E

    Archived Managing breaks at the front end

    I think that sounds like a very good idea. My store usually only has 2-3 cashiers at any time, so it's VERY annoying when someone just leaves right at their scheduled time, even though the person taking break before them isn't back yet.
  15. E

    Archived Sales Floor Shift Always Understaffed

    I'm just a TM but I feel your pain. We have CAFs on the line at 9pm sometimes because the entire salesfloor is stuck back up cashing because they only scheduled four cashiers THE ENTIRE DAY and nothing else is getting done, let alone actually zoning or pushing reshop. I am dreading fourth...
  16. E

    Archived that whole thing about how etls have to be hot and 22

    Our previous previous APTL (not the previous one, but the one before him) was a similar size and also a woman. She did a good job, but she was also middle aged and took shit from no one. Our current APTL is apparently doing a better job though. I'm surprised the current guy got the job, being so...
  17. E

    Archived that whole thing about how etls have to be hot and 22

    The APTL at my store is hot and 22. It's kind of distracting.
  18. E

    Archived New STL "problems"

    Be respectful but still joke around and stuff. To a point, you should just mirror his behavior. Clearly he thinks you can joke around while still being professional, so you should be okay.
  19. E

    Archived Rewarding My Top 3 Performing Cashiers

    My store won't do gift card anymore, however we do let TMs pick out merchandise up to a certain value (one day it was $10 per RC... ONE day). Sometimes we'll offer free Starbucks, but I usually talk my way into something more useful (like socks).
  20. E

    Archived GSA schedule rotation very unfair

    Can you change your availability so you're ONLY available for rotating weekends? MyTime will let you set up an availability pattern up to six weeks long, so you can set it up to have rotating weekends.
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