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Keep in touch with the SD and be mindful that what they say is the final line and you report directly to them. So no matter what the other leads in the building say the SD trumps that anyways. But still take a minute to stay global and realize the expectations from each other leader. If they’re...

I wish we had the line set up for that.

Took our first 4K double of the season last week and the team had a fit with 8 people back there for the first few minutes. But once it got rolling it felt great getting a 2300 truck done in under 2 hours when the regular inbound struggles getting a 2 hour unload on 1700ish.

Yeah we’ve got one of those that is rocking 98% on OOS batches and stupid high on everything else. Tell me they don’t have a back room team.

When I was closing lead I made sure to cc the etl and sd as a follow up to make sure it happened properly. Especially since it should be a simple copy paste when the tl is checking their email.

Got my super prorated bonus last year on the first check of April. So maybe this one?

Great. Cause there would be some riots and lawsuits brought up if not everyone was included in my store.

The line is in the new script for reviews. Also says that top performing TMs get a bonus in fall 2021.

I wish I could get that. My dbos get so worn out by the end of their break after shoving these trucks filled with nonsense they take forever to work easy areas and then that area just gets rolled and piled up. Then I have to have conversations and it’s just no fun for anyone.

Don’t sell yourself short. I went as high as I could and said forget it. They’re gonna give me what they give. But I’m definitely not selling myself short after all the nonsense 2020 had. Also yeah finding time to write it when the other leads are out on leaves due to covid and I’m the only gm...

My store is starting to spread the two out so one is more 10-6ish to cover rush then the next is 1-9ish basically. Cover the team members up front from getting one over on the other leads not stationed at the front.

$30 mil last year. SD 4etls (hr, specialty, S&E, gm/food) 3 gm tls 1 closing tl 2 S&E tl 2 style tl 1 food tl Same store doing $50 now (yay covid) Same number of leads except add a sfs tl and a Starbucks tl that splits food. Curious to see how many they try to add when they look at the new...

I’m pretty much in contact with my SD over everything. But normally it’s zone and recover the store and make sure the guests are happy. As hours increase and I get some actual people at night we’ll move onto getting more 1-4-1s done nightly to help the morning team out. But as of late it’s been...

I have a desk in the tl office. Not that I ever get to sit there or put anything on it.

With the new my work pog system you can see untied pogs like a month in advance almost. It’s also nice to see see what truant pogs are floating in each area.

Saw that sheet floating around the internet. It was something like $250 for being a tl $500 for making sales OR payroll. $1000 for making sales AND payroll. $1500 for beating sales AND payroll by 5% or more.