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I just know how she's going to react, again, I've worked with this woman for a combined 4 years, known her for 6. She kisses more STL butt than anyone else and thinks that just because she's been working at this store for almost a decade now that she knows everything! She may be in her late 20s...

Thankfully our ETL-HR is in today, so I got the chance to talk to her about it already. I may not be her biggest fan (she treats our POS STL like they are the greatest thing to happen to Target), but I was happy to see her get mad about what I told her. The GSA is off on Fridays, but the barista...

TTOGSA: I understand that you are cross-trained in Starbucks and have been for a few years now, but that does not mean you get to micro-manage my team. You are responsible for the front lanes, guest service, drive up, and photo lab, that's it. I do not want to call the store after one of my...

Got a new one! TTO Starbucks TM: Why do you only set your availability for 6 to 1 when all you do is show up half an hour late or just call in. Then at some point you tell me that those early shifts are "too much of a hassle to wake up for". I can't wait for your transfer to another store at...

See I'm a total night owl so I wouldn't mind that! But I hate closing our Starbucks because the ETLs harass you to clock out on time even if things aren't done. It's a pain when you get those four people that walk up a minute before close.

Does yours also disappear for 30 minutes plus to "use the restroom"? His TL is a friend of mine and is great (been at our store for 4 years now and helps electronics when they are busy and he isn't), but any day the TL isn't there, a good 3+ hours is spent on long breaks, bathroom trips, and...

TTO Tech TM: Stop complaining about your hours changing to where you have to be in at 10 a.m. now when I start at 6 a.m. every 4 out of 5 shifts.