When I became GSA, I had the same frustrations. It took a couple of weeks before everything cleared through the full system and my supervisor number and alert access were working.
To the LOD tonight, thank you. I really enjoy working with you. You make a sometimes stressful situation much easier to handle with your laid-back, but effective, demeanor.
Yesterday I had a guest who clearly did not know how to use her SNAP card. She didn't understand my instructions because she didn't speak English. The worst part was, throughout my trying to explain it, her child was yapping away on their iPhone!