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  1. ConfusedCashier

    Guest say the darndest (dumbest) things

    Please tell me that you’re in a mall and that they didn’t have to park in front of a bullseye, walk past the big red balls, and the giant target sign to ask that 😂
  2. ConfusedCashier

    Archived Online pickup fun :)

    My least favorite “guest’s name” interaction has to be married 30 some women. They come in and show their ID/tell me their married name... no order comes up. I ask if there are ANY other last names it could be under (I’ve got lines and don’t have time for policy) and they insist that that is the...
  3. ConfusedCashier

    To that one Team Member - II

    Except that we aren’t allowed to use carts... and there’s a line of guests... and when you finish with the messy drop everything and go guest the next one zooms up to you and starts yapping about something... oh and the phone is ringing (or someone is already on hold)... and HONK HONK. It gets...
  4. ConfusedCashier

    To that one Team Member - II

    So YOU are why I have a 3.75 hour shift
  5. ConfusedCashier

    Archived Things Team Members [Leaders] Do/Pet Peeves Thread

    I had a GSTL that tried to pull that on me when I was pretty new. She walked up and (to make a point) asked the guest if she was saving with a red card and all that... except the guest spoke almost NO english and it made a really awkward situation for everyone involved
  6. ConfusedCashier

    Archived Age-Restricted ID check - alcohol, cold medicine

    Our self checkouts updated to not letting team members under 21 approve alcohol sales- which is fine and dandy if you like calling for tms over 21 every 2 minutes
  7. ConfusedCashier

    To That One Guest - II

    I take it stickers won’t suffice for adults?
  8. ConfusedCashier

    Archived Age-Restricted ID check - alcohol, cold medicine

    Okay but why does it ask for birthday with non-alcoholic alcohol?? I had a very pregnant woman come through with it and she was happy to give me her ID but we both laughed about it
  9. ConfusedCashier

    To that one Team Member - II

    To hijack this little tussle- This whole thing started with a statement about abandons being dropped off on counters at the service desk. Can we all be angry about abandons being dropped off at the service desk and not put away or dealt with by whoever found them in the first place
  10. ConfusedCashier

    To that one Team Member - II

    Birkenstocks?!? They won’t even let me wear crocs anymore
  11. ConfusedCashier

    Placing Online Order for Guests

    It’s great for the guest with 3 mychecheckout friendly items, who is paying with a card that they are 100% sure that they know the pin, and is kind and cooperative when the app crashes and you have to take them to a register. Super speedy
  12. ConfusedCashier

    Archived Angry "Extreme" couponers

    Okay so I guess this is a good place to ask for clarification about returning items bought with coupons- Guest buys $12 medicine, uses $4 manufacture coupon. Guest surrenders $4 coupon and pays $8 out of pocket. Guest wants to return medicine, has receipt. In some situations I’ve seen it said...
  13. ConfusedCashier

    Archived TM discount for "friends and family"?

    How does that work when it can be added to cartwheel? You can’t really check the name on the number added to an app
  14. ConfusedCashier

    To That One Guest - II

    All this policy would do is encourage guests with expired receipts to say they don’t have a receipt. It’s punishing guests who have their receipt.
  15. ConfusedCashier

    To That One Guest - II

    My personal favorite when they're picking up and I'm trying to find the order by last name and its not coming up, so I ask them if there are any other last names it could be under. Then they swear up and down that there is no possible other last name. Then five minutes later when they finally...
  16. ConfusedCashier

    Archived Not-So-Law-Abiding "Guests" Shenanigans

    Oh my god a two story store sounds horrible
  17. ConfusedCashier

    To that one Team Member - II

    At our store we have the drive up person do drive up and bullseye’s playground. They have them come in an hour early to work on it, and leave half an hour later than closing.
  18. ConfusedCashier

    To That One Guest - II

    I don’t know, kinda sounds like a blessing. It’s not YOUR fault a guest is blocking the path for other guests to get to you
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