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Sounds just like my store!

So yeah you did things by the book (except for the fact that you don’t need an ID to pick up an order if you have the barcode) but I can’t say I would have done the same thing in that situation. Being empowered to make something right for a guest also extends to order pickup, and if the guest in...

a teenage girl pitched a fit because she returned clothes behind her mom’s back that were paid for using a redcard and I put the money back on the card. Guess she wanted cash back so she could go buy things at VS without her mom knowing and it was somehow my fault lol

Oh ok just a store thing then (at mine you can do price match at electronics or at the front registers too but usually the front registers I ask them to call me over just to verify)

Why didn’t you just do the price match at the boat?

literally so annoying

Unfortunately at my store we had to stop telling cashiers when their break is and just go over to physically send them on their break when it’s time because if you told them when their break was they would just go when that time hit and leave guests in their line or leave SCO unattended without...

Personally I only have breaks written down for the front end so when someone comes up to back up for an extended period of time they just tell me when they need to go on break and I find coverage for them, shut their light off or get on their lane myself so they can go. I’m always thankful to...

ETL-SF at my store is a huge fan of “no backstock” and waterfalling everything to shit at my store so I feel your pain

A lady called guest relations today and told them that we took her money and stole her stuff because we wouldn’t honor the misprint for the dumb unicorn in the ad. Smh 😷

I think that might still be racism lol

Some of them I’ll do it for because they help me out a lot and back up in the front, grab guest pulls, cover breaks, etc. but the ones who leave their carts of unsorted strays and piles of weeks old defectives at the service desk and then run away without taking their own reshop are getting...

You can just use a partially used roll of receipt paper from a register that’s what I do 😂

You can do same day returns now if you print out a receipt from mygo using a hip printer because it generates a VCD but it’s a hassle

Jesus 😂

I thought they were the same thing until I told that to my grandma and she smacked me upside the head in a Burlington Coat Factory

Lol the FRO at my store transfers the dumbest questions over to the service desk sometimes. 😂 “What time is the store open until?” “Do you know if they have Target in Colorado?” “Are you hiring?”

Or they just hand me the item w/ no receipt or card and say “can’t you just look up my purchase with the item?” Like yeah Tracy I can definitely see here by scanning this one package of command hooks that you were the one who bought them

We had a fairly large group of kids come in for a scavenger hunt kinda thing organized by their parents a few months back, and they were very poorly behaved (running and screaming around the store, coming up to the service desk and trying to get us to give us the aisle location of every item on...

😂😂😂 LITERALLY