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had one tonight that blew me outta the sky. Guest comes to food ave with an overflowing cart of HBA and Travel items. she said the GSA sent her over to check out, one glance at said GSA later, I knew she was lying. so I proceed to ring up her order and 20 minutes later when i think im in the...

I must preface this story by saying that I am under a good bit of pressure (non work related) and have been battling my insomnia for the last week or so, and I was on register for 11 hours on Saturday. had a guest come through my line with a massive cart of groceries and a stack of coupons...

id like to introduce them to my DTL. guys a former Marine and takes no crap from anyone TM or guest, nice guy and all but don't cross him lol

that's when you put the return back on another giftcard. even though its clearly a scam then at the very least the money would stay in the company but in all honesty the return should have been denied outright. what was the old saying all leaders on all levels will support your decisions hahah...

town park, my friend, you have it backwards. this forum is filled with people who are willing to help others and pass on their knowledge, that is why(in my opinion) that this forum exists in the first place, its a communal knowledge pool. no one here looks down on others, the guests are the ones...

i had a guest bring a bag up to the service desk for a return and like usual plop it down and says i need to return this. So me, not thinking, reaches in to grab the merchandise, and pulled out a dirty diaper. then the guest laughs and says "oops wrong bag sorry hahaha" I hand the return over to...

Had one guest yell at me cause her "precious little gem from the spawning pits of whatever hole she crawled out of" was climbing on the carts inside the cart well and running on top of them while she was talking to someone, and I asked the kid quite nicely to please not do that as they could get...

my apologies everyone that post was uncalled for I will admit however in my defense when you have three girls all standing around in starbucks for seven hours vs one guy in café for twelve and the starbucks girls decide to rat you out to the lod for not doing THIER dishes and making their whips...

to the starbucks girls. Fuck you Fuck you Fuck you all, you lazy worthless zits of the ass of society please accept these Glocks with one round each, form a big circle and on my count cap the person standing to the right.

being the gamer that I am (particurly real time strategy games) whenever im covering GSA and the need to speed weave arises I start treating it like an RTS it seems to work well enough, except when you have the trio of soccer moms reading up on the latest kardashian scandal, hey either buy the...

well this is awkward cause you sound just like my STL. and im gonna go scrub my online fingerprints now just in case haha

sounds like you work at my store lol our one GSA is like that too

TTOG yes we changed our coupon policy, no you cannot split your order up and no you cannot walk out the door and and walk right back in. and im sure throwing a temper tantrum will help your situation. and when you pulled out your phone to get pictures of us for when you email corp I hope you...

course it does we need to be all inclusive and let the guest have their way with us next thing you know we have personal shoppers for guests while they chill in a nice comfy lounge area cause their minds haven't evolved enough to read a damn sign

I think the elephant in the room is not when but HOW she blew up a shed lol this I gotta hear

this didn't happen at my store but another in our same center but a girl was abducted when she went out to her car which said store requires employees to park behind the building, we haven't heard anything yet but were holding out hope that she's ok. I always keep a pocket knife on me at all...

excuse me while I go tango with the toilet -shudder- I have a case of I see vomit I vomit it sucks

no she looked more like this

mmmmm good stuff lol

this is the photo in question